Your ability to orchestrate the work of so many different trades simultaneously distinguishes you as a real master home builder.
August 27, 2009
I wanted to take a minute and share some of our reflections on the project you and your team recently completed for us.
First, to complete the project, a 2200 square foot addition and the complete renovation of the original 2800 square foot house, in just over 150 days over the winter no less, was a remarkable accomplishment; it demonstrated an extremely organized, carefully executed and meticulously thought out and coordinated plan. Your ability to orchestrate the work of so many different trades simultaneously distinguishes you as a real master home builder. Thank you.
Second, the quality of the workmanship, the true craftsmanship demonstrated in what was a complex and difficult architectural project - the custom millwork and paneling, the flying staircase, the roofline and roof deck, and the amazing installation of the multiple steel beam system used to stabilize the existing house has led to a home of genuine beauty and character. The house is all we could have hoped for as we set about this project. It is a gift each day to be in the house and to have this house be our home. Thank you.
Third, the transparency of the financial aspects of the project simplified a very complicated process. The presentation and detail of each invoice, the nuanced detail and accompanying notes allowed us to be secure and knowledgeable about every aspect of the project, and the support of your administrative team made us comfortable about how and why our money was being invested. Thank you.
Lastly, Ralph, your personal availability to us at all times during the project insured our comfort and contentment through the entire process; your knowledge, expertise and guidance had a huge impact on the tremendous success of the project. We are very, very grateful. Thank you.
Warmest personal regards,